1. How Do I Order A Cake?
The most efficient way to begin discussing your event is to
Whatsapp us at our number +6013 404 4463. The first thing we need to know is
the date of your event so that we can check if it is still available. Please
provide the following information and we will contact you as soon as possible:
Date of Event Delivery Time &
Location
Event Theme/Occasion (bridal shower, wedding, birthday,
baby shower etc)
Number of Guests
Telephone Number
Email Address
Ideas, Colors, and/or Description
Cake Flavor & Filling Choice
2. How Far In Advance Should I Order My
Cake?
It is best to book your cake 4 to 6 months in advance for a
wedding, and 3 to 4 weeks in advance for a celebration cake. The sooner you
reserve your place on our calendar, the better. Please contact us to discuss
our availability. we can only accommodate a limited number of cakes each week,
depending on the complexity of the orders. Last minute order can occasionally
be accommodated, however it is not guaranteed that the date you have selected will
be available.
3. Do You Require A Deposit For Cake
Orders?
YES. We require a
non-refundable deposit of about 50% of the estimated cake order in order to
hold your date. Our orders are taken on a first come, first serve basis. We
receive a lot of inquiries for dates that are unavailable, so if an order is
cancelled at the last minute, we lose business that we could have had from
other orders we turned down. For this reason deposit money will not be returned if an order is cancelled.
4. Do You
Offer Delivery?
YES. We actually prefer
to deliver all wedding cakes and most large event cakes, as they may require
some set-up. Delivery prices are calculated by travel distance. Long deliveries
or out-of-state deliveries may require special arrangements, so please contact
us for more information. Or you can simply check your delivery rate by
clicking HERE!
5. Do You Ship Or Post
The Cakes?
NO. Unfortunately,
cakes are not available to be shipped.
6. Can I
Pick Up My Wedding Cake?
We don’t recommend this
because cakes - especially multi-tiered wedding cakes - are tricky business and
can be surprisingly heavy. If you do choose to pick up your wedding cake, know
that we are not responsible once it leaves the premises.
7. Do You
Rent Your Cake Stands?
YES. Just ask us for more
details. Rental fees are different for different stands.
8. Can
I Have More Than One Cake Flavor For A Tiered Cake Or Does It Have To Be All
The Same?
Feel free to choose any
cake and filling combination that you desire. There is no limitation on flavors
for your cake, and often multiple flavor combinations are preferred. All cakes
can be customized to meet your flavor and decorative style, and it is our
pleasure to help you create exactly the cake you crave.
9. How Much Will My Cake Costs?
Custom design cakes vary in price according to time, design,
details, serving size and how involved the design is. We can provide you with
an estimate if you provide us with pictures, serving requirements and design
ideas. Prices for fondant cakes with themes may differ and higher than
buttercream cakes. Additional sugar work such as gumpaste flowers and
fondant figures are priced separately. Other factors that add to the price
include cake sculpting, gumpaste decorations, detailed piping, painting,
airbrushing, or other time consuming design elements, and delivery. Please consider a budget for your cake, as this is extremely
helpful in providing design options.
10. Can You Make A Cake That Is Dairy, Gluten Or
Nut Free?
We currently are able to accommodate vegan, dairy free, and
gluten-free requests. All other restrictions please contact us.
Did not see an answer to your question? Send us
an email!
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